75: Crying at the Dock

 

Jennifer Hill is everyone's favorite revenue person, most likely because she brings an improv veteran's "yes, and" attitude to everything she does. Vice President of Commercial Strategy at Kalibri Labs, Jennifer is spreading the gospel about how data-driven decision-making and collaboration can make hotels more profitable. Susan and Jennifer talk about leaving jobs that don't quite fit, building a better revenue mousetrap, and crying at the Loading Dock.

More about what we talked about in this episode:

Jennifer Hill on LinkedIn

Kalibri Labs

HSMAI

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76: Liquid Closing Dinner

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74: Calm and Nurturing Ghost