80: Hotel Death Team

 

Lori Kiel sold vacuums door-to-door and studied to be a travel agent, but she found her home in the hotel business. As Chief Commercial Officer at the Kessler Collection, Lori sees her role as directing traffic by keeping the experts in sales, marketing, and revenue strategy moving forward at the same speeds without crashing into each other. Susan and Lori talk about moving from prospecting to R&D, avoiding an obsession with the red pen, and creating special teams for special duties, including dealing with dead bodies.

More from what we talked about in this episode:

Lori Kiel on LinkedIn

The Kessler Collection

Lori's Blog

HUNTER Conference

Other Episodes You May Like:

02: We’re NOT Idiots with Kate Burda

75: Crying at the Dock with Jennifer Hill

51: Smoke Ring Contract with Dawn Gallagher

 
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81: Let's Go Part 1

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79: Hawaiian Kayak Car