138: Boxed Bellman Excreta
Scott Greenberg is a motivational speaker, former Edible Arrangements owner, and author of Stop the Shift Show: Turn Your Struggling Hourly Workers into a Top-Performing Team. As the former owner of multiple Edible Arrangement stores, Scott has learned that approaching your hourly staff with a salaried mindset is a recipe for failure. Susan and Scott talk about what's still wrong with dining out and hard vs. soft needs.
What you'll learn about in this episode:
- How to decide when to give someone a raise
- Who makes up the best audience for a speaker
- What bosses should do when managing Gen Z employees
- What Maslow's Hierarchy of Needs has to do with pizza parties
- Which new service consultants should consider adding to their offering
Other Episodes You May Like:
40: Really Into Sandwiches with Tommy Yionoulis
99: Believers to Church - Solo with Susan
11: Swedish Pastry Dreams with Tracy Judge
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