04: Don’t Wanna Be Pitch-Slapped

Tammy Gillis doesn’t want to be pitch-slapped, and she doesn’t think your customers want that either. A self-described lost soul in her youth, Tammy found herself and her calling in hotel sales. Susan learns how Tammy suggests hoteliers approach the recovery and how salespeople should pursue business conversations to make a positive impact.

Find Tammy’s company, Gillis Sales, here.

Get a copy of Room to Grow here.