How to achieve carbon neutrality in a lodging business with Oliver Winter, founder and CEO of A&O Hostels. Susan and Oliver talk about the carbon footprint of the lodging business.

How to create a booking engine that can think

How to use history to create the future

How to start a new career chapter

How to maintain a partnership

How to become a boutique hotel developer and operator

How to create more women hotel owners

How to create a hospitality career out of thin air

How to turn your career experience into your dream job

How to set up a reasonable upsales program

How to avoid the cost control trap

How to operationalize your hotel's values

How to create culture in your hotel

How to open a luxury, food-driven inn

How to have fun while not curing cancer

How to drive revenue by putting employees first

How scary work stories aren't always about a bad boss

How to construct a career by saying yes

How commercial teams are evolving in the hotel business

How to own a hotel without winning the lottery