How to make the hospitality business hospitable

How to survive a life in restaurants

How to create a new category of food

How to stay open-minded in a very traditional business

How to generate room service revenue without a kitchen

How to use technology to support flawless execution

How to make wine accessible and grow revenue in the process

How to differentiate a boutique beverage and pivot when you have to

How to evolve a restaurant business and spread the word along the way.