26: Responsible for the Weather
How to find your professional passion with a policy of saying yes
24: Baggage Claim Celebrity
How to work with the media to tell your company story with style
23: Don't Buy Critter Wine
How to differentiate a boutique beverage and pivot when you have to
21: Check Your Bible, Folks
How to diversify your business by leaning into your core competencies and values
20: Restaurant Under the Sea
How to use customer feedback to create new offerings in your business
19: Welcome to Last Call
How to approach your hotel's marketing strategy in extremely fluid times
17: Old Poem Made Weird
How to enjoy your holiday travels with the help of a very entertaining Santa
12: This is Not the Norm
How to create guest experiences that result in extraordinary online reviews.
09: Three Giants and a Spy
How to align a hotel's commercial team for more profitable results.